Warranty
At SAYA, we place great importance on the quality of our jewelry and your satisfaction.
Each piece is crafted with care using durable materials, in collaboration with skilled artisans and trusted manufacturers. Despite our high standards, occasional defects can occur.
If you receive a faulty or damaged item, we will replace it free of charge within 40 days of receiving your order. Simply contact us with a description of the issue.
Our customer service team is available to guide you through the return and exchange process.
Please note that this warranty does not cover damage resulting from misuse, negligence, or normal wear and tear. We recommend following our care instructions to extend the life of your jewelry.
If you have any questions, feel free to reach out. We are here to ensure your shopping experience is smooth and positive.